Consultation
Loyalty Scheme Health Assessment
A focused assessment of whether your reward catalogue, expiry rules, and redemption channels still serve the members who earn points today.
Focus
We compare stated scheme goals with observed redemption behaviour: which tiers redeem, which partners sit idle, and whether expiry rules are creating rush redemptions or quiet abandonment.
Deliverable
A scored health note (plain language) plus five priority actions for catalogue and channel owners. No software licences; the assessment is a human-delivered consultation.
Next step
Schedule a health assessment with a note on your current catalogue size and expiry policy.