Redemption Pattern Review
A twelve-month deep dive into how members redeem rewards — by channel, cohort, region, and catalogue line — finished with a board-ready visual pack.
From £4,800 per engagement
View detailsConsultations
Hands-on loyalty redemption analytics for programme leads who need clear charts, plain briefings, and decisions tied to real reward take-up.
Monthly Visual Reporting Pack
A recurring pack of redemption charts for programme teams who want a steady monthly view of reward take-up without running a full pattern review each time.
From £1,450 per month
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Loyalty Scheme Health Assessment
A focused assessment of whether your reward catalogue, expiry rules, and redemption channels still serve the members who earn points today.
From £2,900 per assessment
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Point Breakage Briefing
A finance-facing briefing on unused points, liability exposure, and how redemption patterns affect the value still sitting on member accounts.
From £2,200 per briefing
View detailsEach consultation is delivered by our Manchester analysts. We work from your export files and catalogue lists, then present findings in a visual pack suited to marketing and finance in the same room.